You may cancel your Ticket Lock™ Plan at any time through your EVENT Live account. Please note that any payments already made are non-refundable, in accordance with the terms and policies agreed to before and upon purchase.
Before proceeding, we recommend reviewing the event organizer’s policies to ensure you understand how cancellation may affect your order.
Step-by-Step Guide to Cancel Your Ticket Lock™ Plan
Visit www.eventliveus.com and click Log In.
Log in using the same method you used when purchasing your tickets (Google, Email, or other available options).
From your Profile Menu, click Orders, then select View Order Details for the Ticket Lock™ Plan you wish to cancel.
From the Order Details page, click Cancel Ticket Lock and follow the prompts to complete the cancellation.
Important Notes
Payments already made under the Ticket Lock™ Plan are not refundable.
Canceling your Ticket Lock™ Plan will release your reserved tickets.
This action cannot be undone once confirmed.
If you need further assistance or have questions before canceling, please don’t hesitate to reach out to our support team.