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Purchasing Help
Purchasing Help
Troubleshoot purchasing and website errors
Last updated on 12 Sept, 2025
Articles
How to Check for Payment Method Issues or Pending Transactions
Learn how to verify if your payment method is causing an issue or if your transaction is still processing on EVENT Live.
Purchasing Errors
If you run into errors while buying tickets, here’s how to resolve them.
Duplicate Charges
You accidentally gets billed twice