EVENT Live Help Center – Tickets, Orders & Wristbands

Get help with EVENT Live tickets, orders, wristbands, payments and Ticket Lock plans. Step-by-step guides to find, transfer and upgrade your tickets.

Ticket Help: Transfer, Upgrade & Mobile Wallet | EVENT Live

5 Articles & 1 Collections

How to Add Tickets to Your Mobile Wallet | EVENT Live

Can I Resell My Tickets? Reselling Policy | EVENT Live

How to Transfer Tickets in EVENT Live

Upgrade or Switch Your Tickets | EVENT Live

Order Help: Find Orders & Resend Receipts | EVENT Live

4 Articles & 1 Collections

Finding Orders & Tickets | EVENT Live

Resend Your Tickets or Order Receipt | EVENT Live

Account Help: Profile, Address & Deletion | EVENT Live

3 Articles

How to Update Your Shipping Address | EVENT Live

How to Change the Name on a Ticket | EventLive

Privacy Policy | EVENT Live

Ticket Lock Plan Help: Payments & Cancellation | EVENT Live

2 Articles

How to Cancel a Ticket Lock Plan |EVENT Live

Manage Your Ticket Lock Plan Payments in EVENT Live

Purchasing Help: Payment & Checkout Errors | EVENT Live

5 Articles

Payment Pending or Declined? How to Check | EVENT Live

Fix Errors When Buying Tickets | EVENT Live

Charged Twice for Tickets? Duplicate Charges | EVENT Live

Payment Methods We Accept in EVENT Live

How to Update Your Payment Method | EVENT Live

Wristband Delivery & Pickup Help | EVENT Live

3 Articles

Didn’t Receive Your Wristband? What to Do | EVENT Live

Wristband Pickup FAQ | EVENT Live

When Are Wristbands Mailed? Shipping Dates | EVENT Live